Representative Projects for Analysis
and Advisory Services
Strategy and Small Business Advisory Services for Corporation
& Government Agencies:
UNION BANK OF CALIFORNIA, SOUTHERN CALIFORNIA EDISON
For Union Bank of California and Southern California Edison, Breakthru
Solutions made recommendations on small business outreach programs,
corporate initiatives that impact the small business community,
small business technical assistance, and small/minority and women
owned business procurement programs. Met with community leaders
and provided recommendations to corporate senior management and
members of the board of directors.
Business Process Reengineering, Customer Focus Programs, and
Reorganization Studies:
EMPLOYEE BENEFITS FUND SERVICES DIVISION
Breakthru Solutions provided strategic planning services and conducted
a reorganization study for the Employee Benefit Fund Services Division
of a major money center bank. Breakthru Solutions conducted analysis,
conceptual design and implementation of a customer focused workstation
concept. As a result, the division established human resource and
management information system controls, and improved services quality
to their customers. The division has over 300 employees servicing
360 clients with portfolio funds valued at $160 billion.
TRANSPORTATION AND TRAVEL INDUSTRY
Lead corporate initiatives to define and document business processes
and streamline operations, developed business specifications and tested
functionality for business process automation and new technologies.
Planned and controlled an operating budget of over $100 million; over
2,000 employees with 21 airport operations in a region from California
to Texas.
Directed the business services for a 24 hour / 7 day per week major
call center operation with over 700 employees. Planned and controlled
a $5 million operating budget and services for a 50,000 square foot
facility. Implemented employee dependability programs for cost savings
on sick time and long term illness.
PROJECT MANAGEMENT FOR FORTUNE 500 COMPANIES
As a project manager for Fortune 500 companies, skilled at business
process re-engineering and analysis techniques. Designed and implemented
automated systems: Inventory Management System to allocate national
pricing strategy; Research and Development database to profile customer
preferences; Corporate system for flexible spending health care benefits
CUSTOMER FOCUS AND TOTAL QUALITY PROGRAMS
Partnered with the Forum Corporation (Firm specializing in Quality
and Customer Focus Programs - Special Reports with Fortune Magazine)
to provide cascaded training for a Total Quality Management program
for a major aerospace and defense corporation. "Continuous Measured
Improvement" and customer satisfaction programs were communicated
from senior management to management.
UNIVERSITY OF SOUTHERN CALIFORNIA
For the University of Southern California (USC) Small Business Development
Office, Breakthru Solutions provided strategy and advisory services
for the center director in areas of community outreach, development
of a vendor base, in-reach to university management and buyers, development
of networking and educational events, and development of an annual
small business conference and vendor expo.
Facilitation, Consensus Building & Community Outreach
for National and International Forums:
10 DOWNING STREET ECONOMIC SUMMIT, U.K. GOVERNMENT
Vivian Shimoyama, president of Breakthru Solutions was invited to
be a member of a 20 person delegation to the landmark 10 Downing Street
Economic Summit headed by Exchequer Gordon Brown and the UK Government.
Ms. Shimoyama facilitated discussions around economic development
and entrepreneurship initiatives and reported findings to summit leaders.
WHITE HOUSE ECONOMIC LEADERSHIP SUMMIT
Vivian Shimoyama, president of Breakthru Solutions was a facilitator
for the 1997 White House Economic Leadership Summit. Ms. Shimoyama
was invited by the White House Office on Women's Initiatives and Center
for Policy Alternatives to facilitate development of agenda on entrepreneurship.
100 leaders from around the country were selected to develop America's
Economic Agenda from Women's Voices. President Clinton and First Lady
Hillary Rodham Clinton met with these leaders from state and federal
government, elected office, grassroots organizations, non-profits,
labor, academia, media, and business.
INTERNATIONAL WORLD CONGRESS OF LES FEMMES CHEFS D'ENTREPRISE MONDIALES
Vivian Shimoyama, president of Breakthru Solutions, chaired the International
World Congress of Les Femmes Chefs d'Entreprise Mondiales (FCEM) which
was held in the United States for world opinion leaders and the top
women business owners from around the world. The 44th annual conference
provided a forum for women business owners, corporate executives,
financiers, exporters, importers, and public officials to set the
economic agenda for women business owners in over 35 countries.
Ms.
Shimoyama directed planning efforts between leaders from both international
and national organizations. Breakthru Solutions developed and directed
the activities for fundraising efforts, proposal writing, program
development, budget development and management, management of a team
of contracted services and volunteers, community outreach, international
relations, public relations, communications, marketing, sales, translation
and interpretation services, promotion of Los Angeles as a travel
destination, and formed of an international plaza. Within an eight
(8) month period, Breakthru Solutions managed a national team effort
to raise $450k in cash and in-kind donations, provided a week long
international forum, and was profitable for the client organization.
Let us know how Breakthru Solutions can be of assistance
to you. Click her to inquiry about a
free initial consultation.
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